Ziena One Year Limited Warranty:
Ziena frames are warranted against defect in materials or manufacturing for one year from the date of purchase. The warranty does not cover against lost product. Ziena will repair or replace the defective part at its discretion. All Ziena frame warranty claims must be processed by an authorized Ziena eyewear professional. Please note, eye cups, lenses, and frame surface scratches or bubbling due to wear and tear are not covered under warranty. All terms are subject to change without notice.
*For prescriptions re-dos, due to change in prescription, can be made within 60 days from date of delivery of glasses. Shipping charges may apply. A $20 fee applies to all prescription re-dos that are not related to a defect.
Disclaimer:
All Ziena lenses, including clear lenses, have 100% UVA + UVB protection and are made with shatter-resistant polycarbonate material. Please note there may be a reduction of peripheral vision depending on the design and fit of the eyewear. It is not intended for driving purposes.
Repair Services:
Please include proof of purchase, return address and a phone number. Given all parts are in stock, the product will be repaired and returned within 7 to 10 business days. We suggest using an insured, traceable shipping method as 7eye by Panoptx is not responsible for lost packages.
Warranty processing fee of $11.95
Please Ship All Warranties And Repairs To:
If you have any questions call us at: (909)-509-8228 | 8:00am-4:30pm (PST) | Mon-Fri